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Refund Policy

Money Back Guarantee

To summarize, if we aren’t able to resolve your case successfully, we’ll quickly refund the fee you paid us in the situations outlined below:

1) In cases of misdemeanor expungement, you may qualify if you did not violate probation, excluding DUI or “wet reckless” offenses. For infraction expungement, eligibility requires that you’ve fully complied with your court-ordered sentence, obeyed all laws since your judgment, and waited at least 367 calendar days from that judgment date.

2) When it comes to sealing arrest records, you can do so if the arrest didn’t stem from a pattern of domestic violence, child abuse, or elder abuse convictions. Additionally, you shouldn’t currently be facing any charges, serving probation for any offense, or undergoing any criminal sentence. This status must remain unchanged throughout the entire process of clearing your case.

3) If the court mandated that you pay any fines, fees, costs, or restitution, it’s essential that you’ve settled all payments in full and on time.

This is just a brief overview of our Money-Back Guarantee. Specific terms, conditions, and limitations apply, which are outlined in our Attorney Representation Agreement. Rest assured, we’ll inform you in advance if our Money-Back Guarantee applies to your situation.

Refunds

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Need help?

Contact us via email for questions related to refunds and returns.